Refund, Performance & Termination Policy

Reference ID: SL-RTP-2026

1. Non-Refundable Commitment

1.1 Final Sale: All setup and subscription fees are strictly non-refundable. This reflects the immediate delivery of engineering labor for audits and project builds.

1.2 Carrier Fees: Third-party surcharges for SMS, Email, and Voice minutes are usage-based and strictly non-refundable.

2. Performance Recalibration

2.1 Tactical Review: We do not offer refunds for subjective dissatisfaction. If objectives are not met, we provide a 1-on-1 Strategy Review to fix bottlenecks at no extra cost.

2.2 Collaboration: If you are not satisfied, our priority is to continue working with you on project updates or discuss professional terms for parting ways.

3. System Independence

3.1 Post-Service Setup: If you choose to leave our management, you are responsible for setting up your own independent software tools (CRM, Email, Voice apps).

3.2 No Migration: Semper Leads does not migrate proprietary AI scripts or automated logic to the Client's private third-party accounts.

4. Ad Spend & Termination

4.1 Client Funding: All ad spend is paid for directly by the Client.

4.2 Manual Termination: You must manually terminate your ad spend inside the respective platforms upon ending our services. Semper Leads is not liable for ad spend incurred after termination.

5. Extraction (Cancellation)

5.1 Notice Period: Termination requires 30 days written notice.

5.2 Decommissioning: Access to the proprietary stack is revoked at the end of the billing cycle; however, the Client retains all raw lead data.

Contact Information

Support Terminal: support@semperleads.com

Temecula, CA 92592